Benjamin Cufflinks' Promise to You

 

 

Product Guarantee*:

 

    • All products purchased at Benjamin Cufflinks come with a minimum 12 month warranty. If your cufflinks break within that period, please let us know - we will take into account the amount of time worn and the product style to give you the best warranty we can.
    • All purchases have a 14 day exchange or refund - no questions asked! So if they’re not what you were wanting (or the recipient already has a pair!), let us know and get them back to us (excludes custom made products).
    • We will match our Australian online competitors pricing on the same product - where we believe that the products are of the same high quality and standard.  So, if you find it somewhere else cheaper, let us know.

 

 

 

 

 

 

Delivery Guarantee*:

 

  • Australian shipping is via Australia Post eParcel Service, providing simple tracking.
  • If your parcel doesn’t arrive, we will liaise with Australia Post and chase it down for you.
  • If your parcel is lost, we will resend it at no cost.

 

 

 

 

 

 

Service Guarantee*:

 

  • All orders are processed by the next business day. That means that if we have it in stock, we will post it. If not in stock, we will let you know your options.
  • We respect your right to cancel your order and receive a full refund at any time up to dispatch.
  • We believe in the importance of our customers – we want you to be happy with the process, the service, the delivery and the product. Please let us know if we fall down in any area – we are always keen for your feedback.

 

 

 

 

*subject to our Terms and Conditions.
Refer to our Terms and Conditions page or our International Purchases page for further details.